Seeing the Whole: How Leaders Practice Systems Thinking

In a recent and wide-ranging conversation with my sister-in-law, a chemistry professor, we found ourselves discussing – among other seemingly disparate topics – the composition of stainless steel.

As she explained how even the smallest change in the elements or their proportions can dramatically alter its properties, I was struck by how apt a metaphor this is for the Resilient Leadership (RL) concept of systems thinking. To think systems is to tune into the whole living ecosystem of an organization, rather than just seeking to diagnose and fix what is broken.

Like metallurgists ensuring the proper balance of chromium, nickel, and iron, leaders must notice not just the major crises but also the nuance of subtle shifts that signal the organization’s balance is changing.

Seeing the Whole-How Leaders Practice Systems Thinking

Illustration: Tom Moyer

“Stay Calm,” one of the core principles of Resilient Leadership, is crucial to cultivating and strengthening personal resilience.  Without calm as our foundation, we become like emotional corks tossed about on a turbulent sea – reactive rather than responsive, at the mercy of circumstances rather than in command of our choices. In a similar way to how we strengthen our muscles, we can also strengthen our sense of equanimity through practices that increase the tone of the vagus nerve.

The longest nerve in the human body, it regulates bodily functions such as heart rate and breathing through the parasympathetic nervous system. It also influences both our mood and immune response.  High vagal tone, which indicates strong activity of the vagus nerve, means a lower resting heart rate, better stress regulation, and a greater capacity for calm. Low vagal tone means the opposite: decreased ability to manage stress and recover from challenges.

Consistent cold exposure (such as ending your morning shower with cold water), deep breathing practices, meditation, singing, and even gargling can strengthen vagal tone over time. These types of practices build your baseline capacity for calm, you might even think of them as deposits in your resilience bank account.  Even with regular practice, however, anxiety still strikes in stressful moments.

Going back to my conference experience of pre-session nerves, in those moments while I was hovering outside the door, I knew I needed something immediate.  I needed tactics that would work in real-time, without requiring a yoga mat or a meditation app.  Following are a few of my favorite, easy-to-remember, and even easier to do anywhere practices:

Breathing Techniques:

  • Box Breathing: Inhale for 4, hold for 4, exhale for 4, hold for 4. Used by Navy SEALs and easily done while sitting in meetings.
  • Extended Exhale: Make your exhale longer than your inhale (try 4 in, 6 out). This immediately signals safety to your nervous system.

Physical Reset Techniques:

  • Progressive Muscle Release: Clench your fists tightly for 5 seconds, then release completely. Notice the contrast and let that relaxation spread.
  • Shoulder Blade Squeezes: Pull your shoulder blades together and hold for 5 seconds, then release. Helps counter the physical tension of stress

Cognitive Techniques:

  • The 10-10-10 Rule: Will this matter in 10 minutes? 10 months? 10 years? Puts immediate stress in perspective.
  • Compassionate Self-Talk: Ask yourself, "What would I tell my best friend in this situation?" Then offer yourself that same kindness.

Standing outside that conference room, I decided to try to the extended exhale technique; a simple 4 counts in, 6 counts out. After just three cycles, my shoulders had dropped and my breathing had steadied.  I walked in centered, present, and ready.

The session went smoothly, but more importantly, I had proven to myself yet again that calm isn't a state that we simply will into being, but it is something that we can develop and tap into when we need it most. While none of these techniques will eliminate stress, they do give us tools to navigate it with intention. In leadership and in life, having the ability to stay (or to find) calm in challenging moments can often determine not only our own success, but also the confidence and composure of everyone around us.

EileenWiediger, Resilient Leadership Partner

Eileen Wiediger, Resilient Leadership Practitioner

Eileen is an ICF-certified coach who empowers individuals at all levels to navigate the dynamic journey from self-awareness to self-transcendence. She has worked as a strategist, instructional designer, and facilitator solving complex problems and creating systems for learning and growth. You can reach her at: https://www.linkedin.com/in/a-eileen-wiediger/ or through her website: https://www.steeproad.com.