In this document we invite you to focus on the nature of the “New Way of THINKING” that has the potential to transform to a dramatic degree the effectiveness of leaders everywhere. “What exactly is this New Way” you might ask. The short answer to this question is to “think systems”, but more specifically it is a mandate to “Think Emotional Systems”.
Foundational to this way of thinking is a recognition that every organization—in fact, every group of people who interact together often enough to have formed a cohesive unit—is made up of both a “Rational System” and an “Emotional System”.
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