Privacy Policy & Cookie Policy

Last Updated: July 17, 2025

Your privacy is critically important to us. This Privacy Policy outlines the types of information we collect, how it’s used, and the steps we take to safeguard your personal data when you visit our website, https://www.resilientleadershipdevelopment.com.

Who we are Our website address is: https://www.resilientleadershipdevelopment.com.

What personal data we collect and why we collect it

We collect various types of information for different purposes to provide and improve our services to you.

Comments: We don’t allow commenting on our site.

Cookies Our website uses cookies to enhance your experience, provide functionality, and for analytics. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

Here’s a breakdown of the cookies we use and why:

  • Login Cookies:
    • If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
    • When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
  • Membership Activity Cookies:
    • When logged in, we use cookies to track some of your activity on our site including logins, visits, and page views.
  • Popup Maker Cookies:
    • We use anonymous cookies to prevent users from seeing the same popup repetitively in an attempt to make our users experience more pleasant while still delivering time sensitive messaging.
  • Google Analytics Cookies: We use Google Analytics to understand how visitors engage with our website. Google Analytics uses cookies to collect information such as your IP address, browser type, operating system, referring URLs, device information, and pages visited. This information is anonymized and aggregated to help us analyze website traffic and improve our content and user experience.
    • _ga: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. (Expires: 2 years)
    • _gid: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. (Expires: 24 hours)
    • _gat_*: (e.g., _gat_gtag_UA_XXXXXXX_Y): Used by Google Analytics to throttle request rate. (Expires: 1 minute)
    • _gac_*: (e.g., _gac_UA-XXXXX-Y): Contains campaign related information for the user. (Expires: 90 days)

    Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Service and the Google Privacy Policy. You can learn more about how Google uses data when you use our partners’ sites or apps by visiting https://policies.google.com/technologies/partner-sites. To opt-out of Google Analytics, you can install the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

Embedded content from other websites Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Subscription forms If you submit a subscription form on our site you will be opting in for us to save your name, email address and other relevant information.

  • These subscriptions are used to notify you about related content, discounts & other special offers.
  • You can opt out or unsubscribe at any time in the future by clicking the link in the bottom of any email.

Data Collected to Manage Your Membership

  • Account Creation: At checkout, we will collect your name, email address, username, and password. This information is used to set up your account for our site. If you are redirected to an offsite payment gateway to complete your payment, we may store this information in a temporary session variable to set up your account when you return to our site.
  • Billing Information: At checkout, we may also collect your billing address and phone number. This information is used to confirm your credit card. The billing address and phone number are saved by our site to pre-populate the checkout form for future purchases and so we can get in touch with you if needed to discuss your order.
  • Payment Information: At checkout, we may also collect your credit card number, expiration date, and security code. This information is passed to our payment gateway to process your purchase. The last 4 digits of your credit card number and the expiration date are saved by our site to use for reference and to send you an email if your credit card will expire before the next recurring payment.

Who we share your data with We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described below:

  • Password Resets: If you request a password reset, your IP address will be included in the reset email.
  • Registered Users: For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
  • Third-Party Services (e.g., Mailchimp): Popup Maker does not send any user data outside of your site by default. However, if you have extended our subscription forms to send data to a 3rd party service such as Mailchimp, user info may be passed to these external services. These services may be located abroad. We encourage you to review the privacy policies of any third-party services we integrate with.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

How long we retain your data

  • Subscriber Information: Subscriber information is retained in the local database indefinitely for analytic tracking purposes and for future export. Data will be exported or removed upon user’s request via the existing Exporter or Eraser. If syncing data to a 3rd party service (for example Mailchimp), data is retained there until unsubscribed or deleted.
  • Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
  • Registered Users: For users that register on our website (if any), we also store the personal information they provide in their user profile. This information is retained for as long as your account is active or as needed to provide you with services.
  • Analytics Data: Google Analytics data is retained for a period of 26 months.

What rights you have over your data If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To exercise these rights, please contact us at [Insert your contact email address here, or a contact form link].

Where we send your data Visitor comments may be checked through an automated spam detection service.

  • If you have extended our subscription forms to send data to a 3rd party service such as Mailchimp, user info may be passed to these external services. These services may be located abroad.

Your Choices Regarding Cookies You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

For common browsers, you can find instructions on how to manage your cookie settings by clicking the links below:

Changes to this Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us If you have any questions about this Privacy Policy, please contact us: By email: jimm@resilientleadershipdevelopment.com or By contacting us.